There are various modes through which the passenger can file a claim with Hawaiian Airlines. The details of the same, along with the technique, are given below as follows:

  • Filling in the email form with the airline:

The passenger can use the email form with the airline if they want to connect with the airline to file a claim. The link to find the email form for the claim is provided on the contact page of the airline. The passenger just needs to fill in the topic and subtopic associated with it and then make a submission. The customer support team will look over the details shared and help make a claim reclaim from the airline. 

  • Sending in the mail through the mailing address:

The airline has given the passenger the provision to send in all the details pertaining to the claim that they would like to make in the below-mentioned mailing address below:

Consumer Affairs Office

Hawaiian Airlines, Inc.

P.O. Box 30008

Honolulu, HI 96820

Important Note: The airline will ensure to take up action for the pending claim of the passenger once the complaint for the claim gets registered with the airline. This method can be used when there has been a futile attempt of the passenger to connect with the airline on email. 

  • Connecting with an agent on call:

The passenger can directly place a call to the representative with the airline at 1-800-367-5320, wherein they can make a requisite to initiate the impending claim process with the airline. 

How do I dispute a charge on Hawaiian Airlines?

The best method that the passenger can use if they would like to dispute a charge with the airline is by completing email form for the same provided by the airline. The methodological steps that need to be followed by the passenger to access the email form link with the airline are as follows:

 

  • Skim through the official webpage of Hawaiian Airlines.

  • Scroll down the entire contents of the page to find the Contact Us icon under the Support link. 

  • Once a selection is made of the same, the passenger can scroll down the page to find the Email option.

  • Make an appropriate selection of the concern faced to access the customer support team.

  • Fill in the relevant details and make a submission of the same.

  • The team with the airline would review the shared details and take action appropriately. 

How long does it take to get a refund from Hawaiian Airlines?

The time taken to receive the refund from Hawaiian Airlines for the process that has been initiated depends on the type of ticket purchase that the passenger has made and the credibility of the usage of the ticket. If the passengers meet through all the requirements of the refund policy being formulated, there arise two scenarios for refund submission from the airline, which are as follows:

 

  • All the ticket purchase that has been made with the airline through credit card will be refunded within 7 working days to the passenger.

  • In case the payment for making the reservation was made through check, cash, or any other mode of payment, the passenger will be getting the supposed refund amount within 20 working days from the airline.